Brokerage

Online real estate opportunity screams – are you listening?

It’s 2010.
Real estate is an odyssey.
It’s time you took your Web users for the ride of lifetime.

How it was, still is

In the old days, you picked a real estate Website off a vendor’s shelf. Chose a color palette. A layout. Slapped on a logo. Got the IDX paperwork signed. Switched the DNS and you were good to go.

These boilerplate solutions were never optimal. What they told the world is how much you don’t understand the Internet, how little you care about your image, how you can’t effectively market yourself, let alone some stranger’s home. They screamed cheap. Unprofessional. Directionless. All the things people too often associate with real estate.

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Real estate technology: think food, not forks

Yesterday I participated in a session at the Leading Real Estate Companies of the World conference on “The future of technology.”

I thought about this a lot before the event and decided I didn’t want to talk about technology, for two reasons:

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Brokers: embrace difference, love the eccentric

In a recent post I waxed on about the type of agents I would recruit if I started a brokerage.

As someone who believes branding results from the conscious decisions you make about what you want the world to remember about you, well, I’d create something memorable. And a brokerage filled with salespeople isn’t memorable. It’s commonplace.

So why duplicate that?

Especially when it appears that isn’t working out for most brokers.

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A pulse, a passing grade and a business card: raising the bar on real estate agent qualifications

Ed McMahon: A pulse, a passing grade, and a business card

Carnac the Magnificent: Name the three things required to become a real estate agent

Inspiration

Lots of talk these days about the brokerage of the future. The brokerage model is under intense scrutiny. This is a good thing.

In fact, I’m inspired by those who seek a better way.

Still, a dark cloud hovers.

One that continues to rain on their progress.

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Brokers: Emerge from marketing hibernation with caution

We’ve worked with a lot of brokerage companies over the past two and a half years. We’ve done radio campaigns; we’ve done print creative; We’ve done complete re-brandings. Our work has been quite variable.

But in one area – Website and and digital marketing strategy – we see the same things over and over again. Or, to be more specific, we see the the same problems.

I thought I’d share just a few of these, in no particular order. Maybe you’ll find them useful in plotting your next move.

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Knuckleheads beware: Real estate is changing

In real estate, stupid scales.

Excellence lives in small pockets.

That’s how it’s always been. And it will be this way until, someday soon, a rising tide of technology and consumer frustration reaches flood stage, breaches the levee, and sweeps forty years of toxic sediment out to sea.

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2010: The American Real Estate Brokerage

The secret to becoming #1 is simple: tap into the public consciousness and relentlessly deliver what it wants.

It helps to make your own list of the brands that accomplish that for you.

My listed includes: The Clash. The Yankees. Howard Stern. Apple. Porsche. Alembic. Vox Amplification. Peets. Paul Smith. Butch, my guitar tech. Junior’s Cheesecake. And…

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Brokerage from the ashes

1

Weeks prior to the roll out of his company’s new website, Mike and I spoke about a launch campaign. A plan was prepared keyed to the eyes and ears we needed to reach – those of Mike’s agents internally, competing agents externally and, of course, the public.

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ZipRealty (almost) creates a handheld lead machine with iPhone app

ZipRealty never bought into the Web 2.0 free-for-all. By taking the VOW route, the company has steadfastly required registration to view properties and (gasp!) assigns those who register to a ZipRealty agent.

This rather businesslike approach to search has been extended to the handset with the release of the ZipRealty iPhone app (warning: iTunes link).

This app is excellent. Zip has managed to create a feature rich experience that does not feel complex. That’s a significant achievement.

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With it. Get it. On it. Big time.

Friday

The NAR show. I could have spent the entire week there. And immersed myself in the chatter and prophetic waxing laced with controversy about real estate’s hottest acronyms. I didn’t. I flew in for the day, enjoyed a bunch of clients and friends, and then left.

There were other things, more pressing things – special things – I needed to attend to.

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