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Bedrock

Abracadabra. Your Web site has vanished.
Your blog: MIA.
HomeGain, Trulia, Zillow, ActiveRain … all gone. As if they  never existed.

You reach for your phone but there’s no dial tone.
Your computer — no Internet activity.
No e-mail. No IM. Dead calm.

Lead generation, TMS, CRM … fond memories.
Lockboxes. Coaches. Trainers. Continuing-ed outfits. Gone.
No more "vendors" profiting inside real estate.

Through the courtesy of Fred’s two  feet

It’s
been water cooler talk. Now it’s taken hold in the blogosphere: The
notion that real estate would be better served if vendors could be
deleted from the process.

We’re not just talking about
technology vendors. Conference vendors, professional services vendors,
training vendors and brokers, too, should be banished — especially
those who attempt to offset the cost of operations by selling things
like training, education, Web sites and marketing materials

Utopia? I  hardly think so.

Without
vendors, real estate could be a sort of Bedrock filled with Fred
Flintstones, Barneys, Wilmas and Bettys. Still door-knocking. Cold-calling.
Scratching out deals on paper using wood writing devices filled with
lead. Driving documents across town for $5 a gallon. Praying at the
altar of the paper gods — fax and copy machines, postage clerks and
file cabinets.

Agents would be viewed by consumers as glorified delivery
people. Gatherers. Order takers. Desk-bound. And tied to the apron
strings of convention — the archaeological dig where only the fossils
of the past reside. The vendors are doing their part to correct that perception.

A ‘yabba-dabba-doo’ time

Real
estate without vendors. No yadda-dadda-doo time for anyone. A prehistoric landscape void of critical tools. Agents milling wood and hand-carving stone tablets to create
yard signs. Slinging paper clip darts from rubber bands to generate
leads instead of paying others for Web sites, blogs or e-newsletters.
Reading stars for navigation and using smoke signals for communication
instead of GPS, smart phones, Twitter, live chats and other overpriced
tools produced by predatory vendors.

They would be weaving local
market reports with the sinew of opinion rather than fact-driven
analytics ported by feeds, applications and reports assembled by
vendors who provide great agents the tools to look and sound as great
and modern as they are.

These are otherwise equally disturbing stereotypes cast upon vendors and how some believe they look at real estate. 

Personally, I think the real estate bus is big enough for everyone. We all need each other. Because the perception is all around is incorrect. One no better than the other. One united industry.

Agents, disintermediators. Interlopers. Vendors. Outsiders. Them.

Us

- Davison


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12 Responses to “Bedrock”

  1. What brought this about?

  2. Interesting post. I think it is a little far fetched. I DO think that the real estate (read: REALTOR) industry NEEDS to think through who are VENDORS and who are COMPETITORS and see CLEARLY when one is disguised as the other and (as well) when one is unfairly branded a competitor when they may not be. I wrote about it. http://www.realestateindustrywatch.com/e0-editorial-and-opinion/
    Thoughts?

    best;

    Eric

  3. The anti vendor rhetoric is plain stupidity.

    It basically states realtors would all be better off if they were "free". (In order to get that message across a realtor may have to pay to attend a "vendor" seminar exponding on that point in more detail)

    I like your return to the stone age analogy. One sign of a sophisitcated cuture is the division of labor and increased specialization.

    The idea that Realtors CAN do everything on their own from printing their own marketing materials, running google ad word campaigns, blogging, setting up their own technology, front end and backend,etc, doesn't mean that they SHOULD.

    I am fond of saying that you can churn your own butter if you wish. But what does it prove? Other than you can do it.

    Vendors, if chosen wisely, can take some of the burden off realtors that actually "FREES" them to spend more time being realtors.

  4. Probably should clarify what I think is far fetched…I think that the assumption that without a Zillow or a Trulia that REALTORS would not be able to innovate is a bit over the top.

    Yes there is room for all of us…but that should not come with an engraved invitation (IMO) to dine at our (REALTOR) expense. If one is truly NOT a competitor and PARTNERS with REALTORS, great.

    That does not seem to me to be happening on the web right now except from a few…the rest seem to be intent on eating our lunch, no?

  5. Eric
    I think Marc's point is all vendor inclusive to contra the "kill all the vendors" rhetoric. As you point out and as the market will eventually support, there really will only be room for "good" vendors.
    Arguing for or against vendor is futile- they will exist as long as there is a market that will support them and the market will support vendors if they meet the needs of the realtors they serve.

  6. "Vendors, if chosen wisely, can take some of the burden off realtors that actually "FREES" them to spend more time being realtors."

    Agreed completely.

  7. Ryan Ward says:

    "Real estate without vendors. No yadda-dadda-doo time for anyone. It'd be a prehistoric landscape void of critical tools. Agents would be milling wood and hand-carving stone tablets to create yard signs."

    All of this might have merit except for, well, a few things…

    1st, it presumes that there would be no competition. Clearly this is not the case as agents are competing with each other for the same buyers and sellers all the time so it seems to me that on its face, the presupposition is false because there would still be competitive forces driving innovation to out compete other agents.

    2nd, you have grouped all non-real estate professionals together and that is also not the best way to look at it. A company like Trulia who actually doesn't bring anything to the table being classified with something like a homegain who actually puts money in peoples pockets is not really the same thing.

    It's simply a slap at the real estate industry trying to say that we are a bunch of neanderthals that would still be stuck in the stone ages without help from the outside.

    I'm so tired of the mantra that the real estate industry is technologically behind the curve. It may not be on the leading edge, but, technological advances happen in the real estate space far more quickly than many other places.

    Vendors play an important role and some are useful while others – not so much.

    "Agents would be viewed as glorified delivery people. Gatherers. Order takers. Desk-bound."

    You know, there was a time before vendors in real estate and this statement wasn't the case then. What point are you trying to make?

    I've not heard anyone say that they should all go away. What many are saying is that it is more important than ever to figure out which ones are helpful and which ones are not. For consumers and for the real estate industry.

  8. 1st, it presumes that there would be no competition. Clearly this is not the case as agents are competing with each other for the same buyers and sellers all the time so it seems to me that on its face, the presupposition is false because there would still be competitive forces driving innovation to out compete other agents."

    Ryan Guess what? In your example above what would happen naturally is some of the agents who figure it out would start selling their consultancy services and start giving seminars and selling DVDS and Violla! the rebirth of Vendors!
    Vendors are not going to go away.

  9. The notion of life without vendors is foolish and infantile. No business survives without the need for third party providers. (i.e. we all have phones don't we?)

    It's simple…if you like the service a 3rd party is providing, then by all means buy it. If you don't like it, then don't.

    However to have some kind of "movement" to abolish 3rd party providers or to stop using them altogether is just plain "Bedrockish". (I love the way Davison themed this)

    I for one am unsure for whom the movement is for. I did not notice the great clamor of the hordes. I did however read the musings of one.

    IMO, there is no such movement. It's a PR stunt. An ineffective one at that.

  10. Mitch Ribak says:

    As stated, there are good vendors and there are bad vendors. I believe that the reason bad vendors are still in the space is the fact that Realtors are buying their services. I think I posted in a blog last week that it's up to the Realtor to decide who is going to be their "partner" and who is going to be their "competitor" or worse, their money vampire!

    To me it's simple. When a vendor calls me and tells me that they are the best thing since the advent of the computer, then I ask them one thing. Show me how many transactions you have had last year following your program. That usually ends the conversation as they can't show any stats because most of these companies are not real estate people. If they persist, which usually they don't, I tell them to put their money where their mouth is. Simply let me use your service or try your product for 6 months. If it works and results in the claimed transactions, I will not only back pay you, but I will sign a contract for another year. Again, not takers.

    In the end there are always going to be vendors and there are always going to be Realtors who let themselves get taken advantage of Vendors that have no merrit. I'm a big believer in our capitalist society and trying to get rid of vendors is against my principals. It's not different than picking a good insurance company, a good stock broker or a good anything else. If you don't do your homework, then you shouldn't be buying the products.

  11. Here is a question.
    Which realtors do better selling homes:

    1. those that use "good" vendors
    2. those that use "bad" vendors
    3. those that use NO vendors

    I would think that those in number 1 would probably have the clear sales advantage.

    Its the difference between having a quality alloy aluminum bat vs a cheap wood one that you made your self.
    You may feel better with the hits you get from your own bat, but the guy with the metal is going to out hit you.

  12. I agree with Eric and Barry, and the others (what's not to agree with)

    The problem with a label of any kind is it does not recognize individuality. Propagandists throughout history have recognized it is much easier to create a label to stick on folks who poses a threat to their ideology and then bash the "group" label. It prevents people from thinking on their own.

    So you get labels thrown around like "mob" "vendor" "inmanosphere"– all meant to lump folks into an undesirable mass and remove their individuality. It creates divisiveness and group think. It's unfortunate that some folks buy into these labels. If they had a march, they'd probably goose step.

    I also object to the implication that real estate professionals are somehow too dumb to know what's best for them and need someone to point out the bad evil "vendors". What elitist pomposity! A vendor that works for you, may not work for me, for any number of reasons. That does not make that vendor "good" or "bad". Ignore that man on the pedestal soap box & decide for yourself.

    Vendors are tools, use the right ones.