Comments on: The customer has left the building http://www.1000wattconsulting.com/blog/2008/03/the-customer-ha.html Turn On Tue, 16 Mar 2010 18:43:31 -0700 http://wordpress.org/?v=2.9.2 hourly 1 By: The era of “Yeah, we have a mobile app” has officially ended | 1000Watt Consulting http://www.1000wattconsulting.com/blog/2008/03/the-customer-ha.html/comment-page-1#comment-7205 The era of “Yeah, we have a mobile app” has officially ended | 1000Watt Consulting Thu, 07 Jan 2010 19:17:31 +0000 http://wp.1000wattconsulting.com/2008/03/the-customer-ha.html#comment-7205 [...] That’s powerful. But until now it always seemed a bit out of reach. I’ve written about the mobile opportunity in real estate a lot over the past couple years. It’s always been an [...] [...] That’s powerful. But until now it always seemed a bit out of reach. I’ve written about the mobile opportunity in real estate a lot over the past couple years. It’s always been an [...]

]]> By: Orlando Commercial Real Estate http://www.1000wattconsulting.com/blog/2008/03/the-customer-ha.html/comment-page-1#comment-6778 Orlando Commercial Real Estate Mon, 14 Dec 2009 17:42:44 +0000 http://wp.1000wattconsulting.com/2008/03/the-customer-ha.html#comment-6778 <p>This is how the market changes and those who are aware move forward. Absolutely a great post!</p> This is how the market changes and those who are aware move forward. Absolutely a great post!

]]> By: Joe http://www.1000wattconsulting.com/blog/2008/03/the-customer-ha.html/comment-page-1#comment-3001 Joe Sat, 22 Mar 2008 22:34:35 +0000 http://wp.1000wattconsulting.com/2008/03/the-customer-ha.html#comment-3001 <p>To Victor's comment, that last time I checked consumer behavior SMS and other data services on mobile is on the rise while voice services across the board are declining significantly. While the voice technology is good, it is about 5 years old at least and really not geared toward the next generation of wireless consumers. I looked at the service from voicepad as well as some others...see below, I agree that the technology to support the next generation of buyers maybe difficult to build, but there are at least two other mobile search/IDX service providers that didn't "skirt the issue" and invested in the right platforms for today's and tomorrow's consumer.</p> <p>I read your whitepaper and your data is old and I agree with some of the points around mobile search especially in real estate, but if you follow what Google, Yahoo and other search giants have done, Data services - Text Messaging, Mobile Web are the preferred delivery mechanisms not voice for data. I think the real estate industry needs to be looking forward and investing in technology platforms and services that are following consumer trends not the opposite.</p> <p>I have looked at two other mobile offerings, one from cellsigns called mobile agent <a href="http://www.mymoag.com" rel="nofollow">http://www.mymoag.com</a> which is text message and mobile web based and one from smarteragent <a href="http://www.smarteragent.com" rel="nofollow">http://www.smarteragent.com</a> which is gps based. From what I have seen, these are the search platforms for the next generation of buyers. Don't get me wrong Victor, I like voice services but nobody wants to call a number to hear a recording anymore and especially not every time they want to look up property information.</p> <p>Did voicepad pay for the whitepaper because they are the only ones in the space mentioned and it is really kind of biased.</p> To Victor's comment, that last time I checked consumer behavior SMS and other data services on mobile is on the rise while voice services across the board are declining significantly. While the voice technology is good, it is about 5 years old at least and really not geared toward the next generation of wireless consumers. I looked at the service from voicepad as well as some others…see below, I agree that the technology to support the next generation of buyers maybe difficult to build, but there are at least two other mobile search/IDX service providers that didn't "skirt the issue" and invested in the right platforms for today's and tomorrow's consumer.

I read your whitepaper and your data is old and I agree with some of the points around mobile search especially in real estate, but if you follow what Google, Yahoo and other search giants have done, Data services – Text Messaging, Mobile Web are the preferred delivery mechanisms not voice for data. I think the real estate industry needs to be looking forward and investing in technology platforms and services that are following consumer trends not the opposite.

I have looked at two other mobile offerings, one from cellsigns called mobile agent http://www.mymoag.com which is text message and mobile web based and one from smarteragent http://www.smarteragent.com which is gps based. From what I have seen, these are the search platforms for the next generation of buyers. Don't get me wrong Victor, I like voice services but nobody wants to call a number to hear a recording anymore and especially not every time they want to look up property information.

Did voicepad pay for the whitepaper because they are the only ones in the space mentioned and it is really kind of biased.

]]> By: Orlando Commercial Real Estate http://www.1000wattconsulting.com/blog/2008/03/the-customer-ha.html/comment-page-1#comment-3000 Orlando Commercial Real Estate Sun, 16 Mar 2008 08:51:26 +0000 http://wp.1000wattconsulting.com/2008/03/the-customer-ha.html#comment-3000 <p>This is how the market changes and those who are aware move forward. Absolutely a great post!</p> This is how the market changes and those who are aware move forward. Absolutely a great post!

]]> By: Geordie Romer http://www.1000wattconsulting.com/blog/2008/03/the-customer-ha.html/comment-page-1#comment-2999 Geordie Romer Fri, 07 Mar 2008 07:41:07 +0000 http://wp.1000wattconsulting.com/2008/03/the-customer-ha.html#comment-2999 <p>Don't forget to mention this at the Windermere Symposium this Fall. Maybe you will impress upon them the need to stay ahead of the curve and not just try to keep up.</p> Don't forget to mention this at the Windermere Symposium this Fall. Maybe you will impress upon them the need to stay ahead of the curve and not just try to keep up.

]]> By: Victor Lund http://www.1000wattconsulting.com/blog/2008/03/the-customer-ha.html/comment-page-1#comment-2998 Victor Lund Thu, 06 Mar 2008 09:49:00 +0000 http://wp.1000wattconsulting.com/2008/03/the-customer-ha.html#comment-2998 <p>great post that I hope drives some traction among technology providers.</p> <p>Voicepad.com also has an interesting product which is worth recognizing in this category.</p> <p>They offer mobile IDX that allows property buyers to access the entire property search inventory by voice (in english and spanish).</p> <p>The issue that you astutely shadow in your post, supporting mobile browsing and sms across all device and network platforms, is very painful for technology developers. Voice pad skirted this by using voice technology.</p> <p>More information about mobile search for real estate can also be found in our recent whitepaper release which can be downloaded at <a href="http://www.wavgroup.com/reports" rel="nofollow">http://www.wavgroup.com/reports</a></p> great post that I hope drives some traction among technology providers.

Voicepad.com also has an interesting product which is worth recognizing in this category.

They offer mobile IDX that allows property buyers to access the entire property search inventory by voice (in english and spanish).

The issue that you astutely shadow in your post, supporting mobile browsing and sms across all device and network platforms, is very painful for technology developers. Voice pad skirted this by using voice technology.

More information about mobile search for real estate can also be found in our recent whitepaper release which can be downloaded at http://www.wavgroup.com/reports

]]>